FAQs

You can follow the steps below to view the e-Statement:
Step 1: Login to your Ping An Digital Bank APP;
Step 2: Select "Menu" > "Monthly E-statement" on APP homepage;
Step 3: Select the months that you would like to view on the e-Statement

If you would like to receive paper statement, you can request Ping An Digital Bank to send you a physical copy and it will be charged. Please login Ping An Digital Bank APP and select "Menu" > "Monthly E-statement" > "Request Paper Statement". To be environmental friendly, please note that HKD 100 would be charged for each paper statement.

You can view and download the e-Statement at "e-Statement" in the Ping An Digital Bank APP.

The e-Statement would be generated on the 1st calendar week of the following month. Ping An Digital Bank will remind you through emails and SMS. Do report to our customer service officers at 24 Hours General Enquiry & Technical Support Hotline: (852) 3762 9900 if you have any enquiry.

The e-Statements will be recorded for 7 years since the first day you joined the Ping An Digital Bank APP. They are retrievable in the Ping An Digital Bank APP.

Notifications will be sent through SMS / Email when any transactions are made upon your savings account. For Time Deposit e-Advice, you can view it at Ping An Digital Bank APP after login.

If you have any unusual transaction, please contact 24 Hours General Enquiry & Technical Support Hotline: (852) 3762 9900 directly by phone or or live chat session and we will look into that for you. We also suggest you to contact the merchant directly and see if this can be solved.

The Corporation must be a Hong Kong registered company with year of incorporation more than 1 year.

For Business Secured Loan, collateral is required. For other Business Banking lending products, no collateral is required.

Limited company needs to provide personal guarantee of minimum 51% shareholders.

No limitation.

Yes, bank will assess not only applicant's credit reference but also personal credit worthiness of all guarantors/owner/partners up consent obtained

Applicant needs to prepare the following documents：
-HKID of all Director(s) / Guarantor(s) / Sole Proprietor / Partner(s)
-6 months bank statements of 3 major accounts (by request)
-Current facilities’ Banking Facility Letter(s) or loan documents (if any)

Trade-Connect Loan amount ranges from HKD$100,000 to $10,000,000.

Loan tenure can be 6 months, 12 months, 18 months, 24 months, 30 months, 36 months, 48 months or 60 months. For Business Secured Loan, loan tenure can be more than 5 years. For details, please refer to the "Key Facts Statement" page on Ping An Digital Bank’s website.

Upon loan approved, disbursement will take place after successfully opened Ping An Digital Bank savings account, company signed confirmation letter and all guarantors need to sign all required documents.

Interest rate varies based on applicant risk rating.

Ping An Digital Bank offers both fixed rate and floating rate products, please refer to the "Terms and Conditions" page on Ping An Digital Bank’s website. For floating rate products, interest rate may change from time to time based on applicable prime rate published by Ping An Digital Bank on its website from time to time.

For handling fee, please refer to the "Key Facts Statement" page on Ping An Digital Bank’s website.

Borrower has to open a savings account with Ping An Digital Bank for monthly direct debit repayment purpose.

Monthly repayment amount is fixed for fixed rate instalment products, except that the amount of the final installment will be equal to the remaining amount outstanding and payable by the borrower on the final repayment date.

Default interest is charged at 3% per month on the overdue amount from the date of default, calculated on a daily basis, until we actually receive repayment in full.

There is no overdue repayment fee while overdue interest will be charged.

Yes, early settlement is allowed.

For early redemption fee, please refer to the "Key Facts Statement" page on Ping An Digital Bank’s website.

Phase 1 of Open API has been launched and providing product information for retail customers. Please visit the link below to the Open API platform:
https://www.pingandb.com/en/charges_prime-rate.html

As per Hong Kong banking regulator’s expectation, the Bank is required to comply with customer due diligence ("CDD") requirements in accordance with anti-money laundering and counter-terrorist financing related laws.
Under the CDD requirements, the Bank will collect information from customer at account opening, at periodic CDD review, at trigger event and may from time to time as required, for the Bank to develop an understanding of the customer’s account activities; the amount of customer information collected may vary, depending on the money laundering and terrorist financing risk posed by the customer.

We currently offer the below types of remittance services and channels for both retail and Business banking customers:
- Inward and outward transfer via Real Time Gross Settlement (RTGS) from local bank
- Cross-border inward and outward remittance via SWIFT from overseas banks / mainland China banks

When you remit fund from other local banks (non FPS) to your savings account, please choose local remittance and provide below information :
Ping An Digital Bank Bank and Account Information :
Bank name: Ping An Digital Bank
Bank code: 392
Branch no.: 752
SWIFT CODE: PONCHKHHXXX (if required)
Account Name : Your English account name registered with Ping An Digital Bank
Account Number : Your savings account number at Ping An Digital Bank
Account Currency : Your savings account's currency (e.g. HKD)

When you remit fund from overseas banks to your savings account, please choose overseas remittance through SWIFT and provide below information :
1. Ping An Digital Bank Bank and Account Information :
Bank name: Ping An Digital Bank
SWIFT CODE: PONCHKHHXXX
Bank Address: Room 1903-1904, Floor 19, NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong
Account Name : Your English account name registered with Ping An Digital Bank
Account Number : Your savings account number at Ping An Digital Bank
Account Currency : Your savings account's currency (e.g. HKD)
2. Intemediary Bank Information :
Bank name: Citibank N.A. Hong Kong
Branch name: Hong Kong Branch
SWIFT CODE: CITIHKHX
Bank Address: 50/F., Champion Tower, 3 Garden Road, Central, Hong Kong

You can remit from below currencies via below channels. Conversion from remitting currency to the currency of your savings account specified in remittance instruction using prevailing exchange rates from remitting bank or intermediary bank will be applied if required :
- Real Time Gross Settlement (RTGS) : HKD
- SWIFT : AUD, CAD, CHF, CNH/CNY, EUR, GBP, HKD, JPY, NOK, NZD, SEK, SGD, USD

Ping An Digital Bank will reject any inward remittance other than the currencies specified in respective channels.

Inward Remittance Cut-off time is as below :
From Mondays to Fridays (Excluding Hong Kong public holidays), instructions received before 16:00 will be processed on same business day. If the instruction is received after the cut-off time or during Saturday, Sunday and Public Holiday, it will be processed on the following business day.
Fund will be deposited into your savings account only when the final payment is cleared, and any necessary checking is completed.

Remitting banks or intemediary banks may impose fees based on different circumstances. Please contact remitting banks / intermediary banks for details.
For Ping An Digital Bank's fees and charges, please refer to our service charges information from our website:
https://www.pingandb.com/en/charges_prime-rate.html

Please contact our customer service hotline (852) 3762 9900 and we will work with you to return the funds to the owner.

You will need the beneficiary’s full name, bank name, SWIFT/BIC code, and their account number. For specific countries, additional purpose code may be required.

Please be also noted that for beneficiary to receive the payment, it is also subject to processing time of intermediary bank(s) (if any) and beneficiary bank.

Currently, Ping An Digital Bank supports outward remittances with HKD, USD, CNY.

Fees may include cross border remittance service charges, intermediary bank charges, currency conversion fees, and SWIFT network fees. Charges vary by bank and transfer channel(s). For details of fees and charges, [please click here and refer to our fee table].

Yes, Ping An Digital Bank imposes daily and per-transaction limits for outward remittance. For the most updated transaction limit, please refer to the limit setting page in mobile banking app.

Ping An Digital Bank does not support real time foreign exchange when making remittance transactions. If foreign exchange is required for remittance, please firstly conduct foreign exchange and then, submit remittance request.

Delays may be caused by additional screening, time zone differences, or intermediary banks. Contact your bank’s customer service or check the transaction record of your account through Ping An Digital Bank online banking app for updates.

Usually no, the returned amount is usually less than the original due to deductions for bank charges, intermediary fees, and SWIFT network fees incurred during the original transaction and its return.

Verify all beneficiary information carefully, ensure compliance with recipient country regulations, and maintain sufficient account funds before initiating transfers. Use correct SWIFT/BIC codes and correspondent bank details.

The Common Reporting Standard ("CRS") is a reporting standard developed by the Organization for Economic Co-operation and Development (OECD). In order to help combat tax evasion and maintain the integrity of the tax system, financial institutions in participating countries/jurisdictions have committed to comply with the global standard of Automatic Exchange of Financial Account Information ("AEOI").

According to the Inland Revenue (Amendment) (No. 3) Ordinance 2016 and subsequent amendments, all reporting financial institutions (include banks) in Hong Kong are required by law to implement the CRS and the AEOI framework.

You can find a full list of participating jurisdictions on the [OECD CRS website](https://www.oecd.org/en/networks/global-forum-tax-transparency/resources/aeoi-implementation-portal/crs-by-jurisdiction.html.).

According to the Inland Revenue (Amendment) (No. 3) Ordinance 2016 and subsequent amendments, the Bank is legally responsible to identify our customers’ tax residency status, including Hong Kong tax residents. The Bank will only report related information to customers’ local tax authority and the tax authority where they are tax resident. However, if you are not a tax resident in any other jurisdictions outside Hong Kong, the Bank will not report your account information to the HKIRD for transmission to any tax administration outside Hong Kong.

Customers need to provide the following information:
• Countries/jurisdictions of tax residence
• Tax Identification Numbers (TINs) for each jurisdiction
• Completed Self-Certification Form
• Supporting documentation may be required in certain cases

Self-Certification Form is a formal declaration you make in connection with your tax residency. The Bank may rely on the self-certification form from customers to confirm their tax residency.

Tax Residency / Jurisdiction of residence mean territory of which an individual or entity is liable to tax by reason of residence in the jurisdiction.
For more information, you may:
• Consult a professional tax advisor for personalized advice
• Visit the [OECD Automatic Exchange Portal](https://www.oecd.org/en/networks/global-forum-tax-transparency/resources/aeoi-implementation-portal/tax-residency.html.) for detailed guidance

You need to provide the Bank with your personal information including your tax information. All such information provided by you shall be true, correct and accurate in all respects in relation to the facts pertaining. When there is a change or addition to the information, you have to update the Bank promptly by producing a new self-certificate.

We currently provide a 24/7 currency exchange service for customers. The service is available year-round, except on December 25, January 1, and during system maintenance periods.

Transactions are generally processed instantly.

We currently support conversion between HKD, CNY and USD.

Yes, the exchange rate you see on the page pending your confirmation is also the rate that you use for currency exchange transaction. Please be aware that the exchange rate may fluctuate from time to time. We will execute the transaction only after receiving your confirmation of the transaction details.

Minimum selling amount per exchange transaction: HKD 30, CNY 30 or USD 5.
Maximum selling exchange amount per exchange transaction: equivalent to USD 500,000

No, you don't need to pay any fee for currency exchange transactions.

We regret that we cannot cancel any executed transactions. Please exchange again based on your needs.

You can review currency exchange transactions in [exchange record] by clicking on the top right-hand corner of the currency exchange page.

Individual (Hong Kong Identity Card holders):

You are eligible to open an investment account with Ping An Digital Bank if you meet the following criteria:
1. A Hong Kong resident holding a valid Hong Kong Resident Identity Card (2018 Smart ID version) and aged 18 or above;
2. Have a Hong Kong mobile phone number and residential address;
3. Not a U.S. resident, U.S. permanent resident, U.S. Green Card holder or foreign resident;
4. Hold a valid Ping An Digital Bank bank savings account.

Individual (Mainland China Citizens):

You are eligible to open an investment account with Ping An Digital Bank if you meet the following criteria:
1. A citizen who holds a valid second-generation Resident Identity Card of Mainland China, (b) a valid Exit-entry Permit for Travelling to and from Hong Kong and Macao, (c) Exit-entry record within the most recent three months, and (d) is aged 18 or above;
2. Hold a valid Mainland China mobile number and be able to receive SMS and phone calls while in Hong Kong;
3. Not a U.S. resident, U.S. permanent resident, U.S. Green Card holder or foreign resident;
4. Must be physically present in Hong Kong at the time of application;
5. Hold a valid Ping An Digital Bank savings account.
*If you hold a Hong Kong Identity Card, you must use it to apply.

Business banking (Small and Medium Enterprises):

Currently, opening an investment account is not supported for Business Banking customers.

1. If you do not currently hold a Ping An Digital Bank savings account, you must first apply to open one while physically present in Hong Kong before applying for an investment account.
2. If you are already a Ping An Digital Bank customer, you may apply for an investment account via the App while physically present in Hong Kong.

If a customer has direct connections to the United States, such as holding U.S. citizenship or permanent residency, having a U.S. place of birth, or providing a U.S. mailing address or contact number, Ping An Digital Bank will not be able to open an investment account for that individual.

No. Ping An Digital Bank does not impose any minimum investment amount, and using the investment account is completely free of charge.

Once you have opened an investment account and activated fund and stock investment services, you will be able to access services offered by Ping An Digital Bank, including trading fund products in HKD and USD, as well as buying and selling common stocks and certain exchange-traded funds listed on the Hong Kong and U.S. stock markets.

Yes. If you wish to close your investment account, you must ensure there are no remaining investment assets in the account and then contact our customer service for assistance.

According to section 12.2 of The Code of Conduct for Persons Licensed by or Registered with the Securities and Futures Commission, an employee of a registered institution or licensed corporation must provide Consent Letter before opening an investment account. The Consent Letter is normally prepared and issued by the employer or the Administration and Human Resources Department or Compliance Department. For details, please contact your company.

Address proof is a document certifying your residential address, such as a utility bill, a telecommunications statement, a credit card statement, etc. It should contain the issuing agency, your name, address, the issue date within the last three months.
Common Address Proof：
Utility Bills
Bank Statement
Credit Card Statement
Telephone Bills

Once the investment account is opened, Ping An Digital Bank will notify you by email or SMS.

HK Stock

Trading is conducted from Monday to Friday (excluding public holidays) during the following sessions:
Pre-opening Auction Session 9:00 AM to 9:30 AM (Hong Kong Time)
Continuous Trading Session: 9:30 AM to 12:00 PM and 1:00 PM to 4:00 PM (Hong Kong Time)
Closing Auction Session: Starts at 4:00 PM, with a random closing time between 4:08 PM and 4:10 PM (Hong Kong Time)

U.S. Stock

Trading takes place from Monday to Friday across the following sessions:
Pre-Market Session: 4:00 AM to 9:30 AM ET, corresponds to 4:00 PM to 9:30 PM (Hong Kong Time) during Daylight Saving Time / 5:00 PM to 10:30 PM (Hong Kong Time) during Standard Time.
Regular Trading Session: 9:30 AM to 4:00 PM ET, corresponds to 9:30 PM to 4:00 AM (next day, Hong Kong Time) during Daylight Saving Time / 10:30 PM to 5:00 AM (next day, Hong Kong Time) during Standard Time.
Post-market Session: 4:00 PM to 8:00 PM ET, corresponds to 4:00 AM to 8:00 AM (next day, Hong Kong Time) during Daylight Saving Time / 5:00 AM to 9:00 AM (next day, Hong Kong Time) during Standard Time.

No, Ping An Digital Bank does not offer these types of trading services currently.

Yes. Once you have opened an investment account and activated the stock investment service, you will be able to view real-time HK stocks quotes in the Ping An Digital Bank APP.
If you have not activated the stock investment service, only 15-minute delayed data will be shown.

Yes. Once you have opened an investment account and activated the stock investment service, if you are not classified as a professional investor under Nasdaq’s definition, you will have access to real-time U.S. stock quotes in the Ping An Digital Bank APP.
If you have not opened a stock investment account, or you are identified as a professional investor by Nasdaq, you will only see delayed market data.

Ping An Digital Bank currently does not support the purchase of fractional U.S. stocks or odd lots of HK stocks. However, if you receive fractional U.S. stocks or odd lots of HK stocks through corporate actions while holding a stock, you may sell them via the stock page in the Ping An Digital Bank APP.

Unfilled or partially filled Limit Orders can be cancelled or modified by the client. Cancellation or modification requests will be rejected if the Limit Orders are completely filled during the process.

When placing stock trading orders through the Ping An Digital Bank APP, the order validity period is Day. Any unfilled orders on the same day will be automatically cancelled after the close of the trading session.

Market Order ("MO") is an order placed without price setting by clients themselves and will be executed at prevailing market prices upon placement. MO enables the orders to be filled quickly, but do not guarantee the execution price. For illiquid stocks, or for a fast-changing market, MOs can be filled at prices that are much higher or lower. Client should assess the risks carefully before placing such Order.
Notes and precaution: MOs can only be placed during the regular trading hours; When the MO is placed, the system will freeze purchasing power slightly exceeding the current estimated cost until the MOs reach its final status to facilitate the successful execution of the MOs as well as maintain a stable risk control value for the account. After the MO is filled or cancelled, the frozen purchasing power will then be automatically released.

Limit Order ("LO") is an order that requires the client to specify the execution price and will be filled at a specified price or a better price.
LO will only be filled at the limit price or better, effectively locking in the execution price range.
However, using LO may cause missed opportunities. If the stock price does not reach or drop to the limit price, the order will not be executed.

Stop Limit Order requires the clients to enter a specified stop price and a limit price. Once the stock price reaches the designated stop price, a limit order will be automatically initiated.
Stop limit orders will be placed in the form of limit orders, which avoid significant deviations between the execution price and the client's expected stop price. However, if the price falls quickly below the limit price and continues declining, the order may not be filled, potentially leading to expanding losses. Please note that Stop Limit Orders may only be limited to certain securities.

Unlike A shares and HK stocks that the minimum trading unit is 1 lot. Instead, the minimum trading unit for U.S. stocks is 1 share.

Unlike A shares, U.S. stocks are not subject to single-day price rise and fall limits, therefore investors should manage their risks accordingly.

With effect from May 28, 2024, U.S. stocks follow a T+1 settlement arrangement. Where clearing and settlement will be completed on the next business day after the trade date.

The U.S. Market-Wide Circuit Breaker Mechanism is designed to temporarily halt trading during periods of extreme market volatility.
It is triggered when the S&P 500 Index declines by certain percentages compared with the previous trading day’s closing level during regular trading session (9:30 AM – 4:00 PM ET). For half-day trading sessions, the market closes at 1:00 PM ET.
There are three levels of circuit breaker:
Level 1: 7% decline
Level 2: 13% decline
Level 3: 20% decline
If a Level 1 or Level 2 circuit breaker is triggered (between 9:30 AM and 3:25 PM ET):
Trading across the entire U.S. equity market will be halted for 15 minutes.
After 3:25 PM ET:
Trading will continue, unless a Level 3 circuit breaker is triggered.
(For half-day trading sessions, the cutoff time is 12:25 PM ET.)
Note: A Level 1 or Level 2 market-wide trading halt will only be triggered once per trading day. Subsequent declines will not trigger another halt unless a higher-level threshold is reached.
If a Level 3 circuit breaker is triggered during any trading session, trading will halt market-wide until the next trading day’s opening.
Individual Stock Circuit Breaker：
If a stock moves beyond or below the applicable price bands under the U.S. Market-Wide Circuit Breaker Mechanism:
(1) Between 9:45 AM and 3:35 PM ET, trading in the affected security will be halted for 5 minutes.
(2) After 3:35 PM ET, no trading halt will be triggered. (For half-day trading sessions, the cutoff time is 12:35 PM ET.)

Taxes will be withheld, and Ping An Digital Bank has already processed withholding for clients when distributing dividends. Specifically, different withholding rates are applied based on the region confirmed on the client's W-8BEN Form. Generally, the dividend withholding tax rate for Hong Kong clients is 30%, while the rate for mainland China clients is 10%.

The minimum trading unit for HK stocks is “1 lot”, which may equal to 100 shares, 500 shares, 1,000 shares, 2,000 shares, etc., depending on stock price. Odd lot usually occurs when a company carries out bonus issue or rights issue.

Like U.S. stock market, HK stock market is not subject to a 10% limit up/down system.

Day trading is allowed. HK stocks are subject to the T+0 trading system, that is, stocks can be bought and sold on the same day. There is unlimited T+0 trading frequency for both HK stocks and U.S. stocks.

HK stocks settlement is subject to the T+2 timeline, that is, for stocks traded today, the securities company and clearing house will carry out the settlement and delivery of funds and stocks on the second business day after clearing.

The Securities and Futures Commission of Hong Kong has introduced an investor identification regime (HKIDR) at the transaction level of the Hong Kong securities market, and has implemented the over-the-counter securities transactions reporting regime (OTCR) for shares listed on The Stock Exchange of Hong Kong Limited (SEHK). The HKIDR commenced on March 20, 2023, while the OTCR commenced on September 25, 2023.
Under the HKIDR, we will be required to assign a Broker-Client Assigned Number (BCAN) to each securities client and append the BCAN to the client's securities trading instructions. We will also be required to submit relevant identification information (i.e., the client's name and identity document details) to the SEHK's data repository for clients who place securities trading orders on the SEHK or engage in non-automated matched trading that requires reporting to the SEHK. This enables relevant regulatory authorities to obtain information about the investors placing orders more quickly, thereby enhancing their market surveillance capabilities.

When stock transactions are executed, trading commissions and other fees collected on behalf of third parties will be charged:
For HK stocks, other fees include: settlement fee（0.0042% × Trade Value）, stamp duty（only applied to stock, 0.1% × Trade Value）, transaction levy (0.0027% × Trade Value), trading fee (0.00565% × Trade Value), and AFRC transaction levy (0.00015% × Trade Value);
For U.S. stocks, other fees include: U.S. clearing fee（USD0.0002 per share）, SEC regulatory fee (currently USD0), and FINRA trading fee (including trading activity fee at USD0.000195 per share charged for sell order only, and consolidated audit trail funding fee of USD0.000035 per share);
Commissions and other fees will be displayed in your trade confirmation for your reference.

You can submit fund subscription and redemption orders at any time throughout the day. For each fund’s trading rules, please refer to the fund details page.

The redemption transactions are generally confirmed within 1 to 3 trading days, and the proceeds are typically credited within 1 to 5 business days after confirmation. The actual processing time may vary depending on the specific fund. For more details, please refer to the fund details under “Trading Rules” for specifics. The actual crediting time is subject to the bank's deposit notification.

During the period you hold the fund, the fund company will deduct necessary fees (such as management, administrative and operational costs, etc.) directly from the fund’s assets. These fees are reflected in the fund’s daily valuation, meaning you are not required to make separate payments. For comprehensive and transparent information, please refer to the fund’s offering documents and product key facts statement.

Fund company will generally confirm the transaction within 1-3 business days and allocate the subscribed units within 3-5 business days after receiving the subscription instruction.

The order cannot be cancelled or amended after submission, please consider clearly before placing any subscription/ redemption instruction.

Before investing in the funds, please ensure you have read and fully understood the fund documents, which covers investment objectives, restrictions, characteristics, risk disclosure, dealing procedures, information about the fund’s income and expenses, performance history, etc.
You should rely on fund documents, rather than advertisements and other marketing materials, for all the information you need to make an informed investment decision. Fund documents, including prospectus, factsheet, product key facts statement, annual report, interim report will be made available to you before making any investment through our wealth management services. You must read and understand all the fund documents before investing.

The Ping An Digital Bank APP categorizes funds available for trading on various dimensions, including asset class, dividend payout, trading currency, risk level, and fund company.
The most common categorization is by asset class, including:
Money market funds: It mainly refers to a fund that invests in short-term money market instruments (usually less than one year) e.g. government securities, term papers, bank deposits, and other assets denominated in different currencies. Fixed income / bond funds: It mainly refers to a fund that invests predominantly in bonds and other fixed income securities which can be issued by governments, local authorities, corporations, or other issuers. Equity funds: It refers to a fund that primarily invests in equities. The type of equities invested can range from domestic to international; and from blue-chips to small companies shares.
Mixed funds: It refers to a fund that invest in a variety of asset classes, including but not limited to, equity, fixed income, and money market instruments, which aims to meet a range of investment objectives.
Risks vary by fund type, you shall refer to the relevant prospectus and risk disclosure document for details.

The "1-year return" of a fund product refers to its investment performance over the past year, typically calculated based on the change in the fund's net asset value (NAV) between one year ago and now (if the fund has paid dividends during its term, those dividends will also be included). For example, if a fund has a 5% of 1-year return, it means that if you invested HKD 10,000 one year ago and held it until now, you would theoretically yield HKD 500 in returns.
It's important to note that the "1-year return" only represents the fund's performance over the past year and does not predict future returns. When choosing a fund, you should make a comprehensive decision based on your investment goals, risk tolerance, and the specific characteristics of the fund itself.

Fees vary by fund. Ping An Digital Bank will charge fees in accordance with the terms specified in each fund’s offering documents. Please refer to the relevant fund documents for exact fee details.

If a corporate action occurs involving any stocks or funds you hold, Ping An Digital Bank will notify you via email and SMS. SMS notifications will only be sent if enabled in your communication preferences.

Actions of listed company refer to events that are published by the issuer of listed securities and will directly or indirectly influence changes of such listed securities, which will influence interests of stockholders of such listed securities.
Common corporate actions include cash dividend, bonus issue, rights issue, privatization, stock split / merger, etc.
1.Cash dividend
Cash Dividend refers to dividend and bonus payment made in the form of cash. It is the most common and basic dividend form. Cash paid to shareholders by a company are often provided by current earnings or accumulated profits of the company.
2.Bonus issue
Bonus Issue refers to dividend and bonus payment made in the form of security. For the listed companies, it is a method of Capitalization Issue, which means further allocation of securities to existing shareholders as per their respective security holding ratio.
3.Rights Issue
Rights Issue, a fundraising way for the listed companies by making rights offer to existing securities holders, enabling them to subscribe for securities in proportion to their current holdings. When a company announces Rights Issue, its existing shareholders will receive the rights. Any shareholder who does not wish to subscribe may sell the rights on the market (applicable only to tradable rights) or directly renounce their rights.
4.Privatization
Privatization is often proposed by the controlling shareholders in order to buy all shares of minority shareholder in the form of cash or security with cash option. The listed companies may complete privatization through “acquisition” or “scheme of arrangement”. Upon completion of privatization, the listed companies will apply to SEHK for cancelation of their respective listing status.
5.Stock split, merger and conversion
Stock split, merger and conversion mean exchanging the existing listed securities for new securities. Among them, stock split refers to splitting the existing eligible securities into “new” shares with a lower par value; stock merger refers to merging several existing eligible securities into a “new” share with a higher par value.
6. Stock warrant conversion
A stock warrant holder has the right to subscribe a specified quantity of securities at a specified “subscription” price or exercise the stock warrant at a specified “exercise” price and receive the corresponding proceeds during the exercise period or on a specified exercise date. Stock warrant conversion refers to exchanging the stock warrant for a specified quantity of securities at a specified “subscription” price.

It will be issued on the day following the first market trading day of each month.

We only provide electronic versions of investment monthly statements and transaction advices. Postal delivery is not supported.

It will be provided within 2 trading days after the investment transaction is confirmed.

Log in to the Ping An Digital Bank APP and follow the path below:
Me → e-Statements & Advices → Investment Monthly Statement / Investment Advice

No. Investment electronic monthly statements are completely free of charge.

Savings Builder is a step up account, you may create the Savings Builder via the Bank Retail Banking App. It allows one-time deposit of HKD or USD as the Initial Amount. You will earn step-up preferential interest rate (i.e. Savings Builder Interest Rate) over a certain period of time (programme period).
The Savings Builder Account shall be closed on your behalf, (i) after the end date of the programme Period, or (ii) if you have transferred all the deposits out of the Savings Builder Account.
You may only hold one “Savings Builder” account per currency at any given time.

The Savings Builder Rate(s) are the interest rates (p.a.) applied only to the HKD or USD Savings Builder Account during your Savings Builder Period.
Interest will be calculated:
for HKD, based on a 365-day year basis; and
for USD, based on a 360-day year basis.
The Savings Builder Rate(s) are set when you open the Savings Builder Account via the Retail Bnaking app and applied exclusively to the Savings Builder Account. Savings Builder Terms and Conditions apply.

Yes, you can withdraw anytime and keep enjoying the Savings Builder Rates for the remaining blaacne.

Please refer the path “More” > “Savings Builder” > “Closed”.